Since 1980, Ragged Mountain Equipment has kept outdoor gear in action by repairing everything from thru-hikers’ jackets to ski pants to backpacks. Our workshop is stocked with hundreds of fabrics, buckles, zippers, and fasteners. We believe that well-loved gear deserves a second life.
PLEASE CONTACT US FIRST before sending in your items. We will ask for a description and ideally a picture of the item needing repair. Unfortunately, some items we may not be able to repair to the quality we expect.
Zipper Repairs & Replacements
Zippers take a beating in the outdoors. We can repair or replace them on:
- Jackets, vests, coats, and pants
- Backpacks and gaiters
- Other gear on a case by case basis (please call to inquire about unique items)
Sometimes a simple slider swap solves the problem. For full replacements, we use top-quality YKK zippers, the same trusted hardware used in all of our manufacturing.
Fabric Repairs & Patching
From crampon holes to ski-edge slices, we’ve seen it all. We offer:
- Abrasion-resistant patches
- Garment mending
- Gear repair
- Custom sewing solutions
Buckles & Fasteners
Broken buckles or fasteners don’t mean the end of your gear. We keep a large stock on hand, including many hard-to-find parts, and can often install replacements on:
- Backpacks
- Outdoor clothing
- Custom items
Custom Repairs
Need work on something unique? We occasionally take on larger and special projects. Please call us at (603) 356-3042 or email repairs@raggedmountain.com before bringing these items in.
How to Prepare Your Garment for Repair
To ensure the best results and protect our team and equipment, please check with us first on your repair needs so we can evaluate whether we can complete the repair to your needs.
- Wash First: Please wash and dry all garments before bringing them in.
- Empty Pockets: Remove coins, keys, tissues, and anything else inside.
- Mark the Problem: Use tape, chalk, or a safety pin if the damage isn’t obvious.
- Be Clear: Include a note describing the repair if mailing items.
Drop-Off or Mail-In
- In-Store: Stop by our Intervale shop during business hours.
- By Mail: Send your clean garment with your name, phone number, return address, and a note about the repair needed.
Ragged Mountain Equipment ATTN Repairs
279 NH Routes 16 & 302
P.O. Box 130
Intervale, NH 03845
Turnaround: Most common repairs (like zippers) are finished within 1–2 weeks. We’ll provide a time and cost estimate before starting work.