Since 1980, Ragged Mountain Equipment has kept outdoor gear in action by repairing everything from thru-hikers' jackets to ski pants to backpacks. Well-loved gear deserves a second life.
Cam Re-Sling Waiver Form ↓Our workshop is stocked with hundreds of fabrics, buckles, zippers, and fasteners. Zippers take a beating in the outdoors—we can repair or replace them on jackets, vests, coats, pants, backpacks, and gaiters using top-quality YKK zippers.
Get your winter setup dialed for the backcountry or the resort track. Our experienced shop technicians provide precision mounting, custom sizing, and structural tuning to guarantee high performance on the snow.
Trust your rack to the experts. We replace worn webbing using automated, heavy-duty bar-tacking techniques engineered to meet or exceed industry safety standards for textiles. We use premium nylon tubular webbing featuring high-tensile strength.
PLEASE CONTACT US FIRST before sending or bringing in your items. We will ask for a description and ideally a picture of the item needing repair. Wash your items first to protect our team and equipment!
Ragged Mountain Equipment
ATTN: Repairs Department
279 NH Routes 16 & 302
P.O. Box 130
Intervale, NH 03845
Turnaround: Most common repairs (like zippers) are finished within 1–2 weeks. We will provide a time and cost estimate before starting work.
Cam re-slinging customers must read, fill out, and electronically sign this legally binding waiver framework before mailing or dropping off gear.
Full Send Outfitters, LLC (dba Ragged Mountain Equipment "RME"), as the Service Provider, agrees to perform textile replacement ("re-slinging") on the specific gear submitted by the individual listed below ("Customer.") RME will replace worn webbing using automated, heavy-duty bar-tacking techniques engineered to meet or exceed industry safety standards for textiles. RME uses only premium nylon tubular webbing featuring high-tensile strength (MBS rating of 3,000 lbs or higher) in a 5" open loop.
• No Hardware Inspection: The Customer acknowledges that this service is strictly limited to the sewing of new slings. The Service Provider does not test, inspect, or warrant the metal hardware, cam lobes, axles, internal springs, stems, or structural welds for microscopic fractures, fatigue, or defects.
• Customer Duty to Inspect: The Customer maintains sole and absolute responsibility for inspecting their gear prior to submission and continuously inspecting the structural integrity of the hardware before every flight or climb.
RME reserves the right to refuse service to any piece of equipment for any reason, including but not limited to: Gear that has been subject to a manufacturer recall; Gear featuring kinked stems, frayed main structural cables, or severely corroded metal; Vintage equipment or gear that was not originally manufactured with a factory-sewn textile sling. Note: Rejected gear will be returned at the Customer's expense or safely decommissioned and disposed of with explicit written customer consent.
The Customer acknowledges that rock climbing, mountaineering, and related activities are inherently dangerous sports that carry an undeniable risk of severe injury or death. The Customer agrees that by utilizing this repair service, they are voluntarily choosing to reuse repaired personal safety equipment. The Customer agrees to Release, Waive, and Indemnify RME, its employees, and owners from any and all claims, liabilities, or lawsuits resulting from gear failure, accidents, injury, or death arising during the subsequent use of the serviced equipment.
RME is not responsible for gear lost, stolen, or damaged